Quick Support
For a one-off session on a Windows PC. Start here if an engineer is waiting on the phone. The engineer can only connect while it is open, and closing it ends the session.
Download
Remote Support
If one of our engineers has asked you to connect, download Quick Support below and run it. It shows a 9-digit code: read it out, and the engineer can see your screen and help you straight away.
Remote access
Set up to reach your own office computer from home? Sign in here with the details we sent you.
Sign inComputers we look after
For computers we support on an ongoing basis. Your engineer sets this up for you, so there is nothing to download here.
Call to arrange itQuick Support is signed by our company, 42 ITS LTD. Windows may still warn you about a new download: choose More info, check the publisher is 42 ITS LTD, then Run anyway. If your browser asks whether to keep the file, choose Keep. If Windows asks for permission, check it says Verified publisher: 42 ITS LTD, then choose Yes. On a Mac? Call us and we’ll connect another way.
Not sure which one?